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Suggestions to optimize your experience.
It is our mission to make sure we always provide you with the best experience possible. While most browsers will allow you to access our site, older versions may limit your ability to access some of the site functionality.
To ensure you get the most from your visit, our recommendations to optimize your citizensbank.com experience are listed below.
Minimum Browser Requirements for Online Banking |
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Desktop PC's Windows 7 or higher operating system |
Mac OS version 10.9 or higher operating system |
Minimum Browser Requirements | Minimum Browser Requirements |
Internet Explorer 11* or higher | Safari 10 or higher |
Chrome 56 or higher | Chrome 56 or higher |
Firefox 51 or higher | Your browser should support TLS version 1.2 or higher |
Edge (Windows 10 or higher) | |
Your browser should support TLS version 1.2 or higher | |
* If using Microsoft IE version 11, and you receive the error message" Stronger security is required", turn off TLS 1.0 in Internet Options/Advanced Settings |
Minimum Requirements for Mobile Banking |
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Apple IOS9 or higher |
Android 5.0 or higher |
You will also need access to the Internet using the default browser(s) included by your mobile device or the latest CitizensBank mobile banking app. |
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The zip code you entered is served by Citizens One, the brand name for Citizens Bank's lending business outside of our 11?state branch footprint. Under the Citizens One brand we offer Auto Loans, Credit Cards, Mortgages, Personal Loans and Student Loans. To learn more, please visit: